Shipping policy

Last Updated: June 26, 2026

Thank you for shopping at Rudder Hobby.

This Shipping Policy explains how we process and deliver orders worldwide.

📦 1. Order Processing Time

All orders are processed within:

  • 1–3 business days (Monday–Friday)

Orders placed on weekends or public holidays will be processed on the next business day.

During peak seasons, processing may take slightly longer. Customers will be notified if delays occur.

🌍 2. Shipping Coverage

We ship to selected international destinations where reliable logistics and tracking are available.

Final shipping availability is confirmed at checkout.

🚚 3. Shipping Time

Estimated delivery times:

  • United States: 7–15 business days
  • Europe (UK, DE, FR, IT, ES, NL, PL): 5–12 business days
  • Canada & Australia: 7–15 business days
  • Asia (JP, KR): 5–10 business days
  • Latin America: 10–20 business days

Delivery times are estimates only and may vary due to customs or local carrier delays.

📍 4. Shipping Method

We work with international logistics partners to fulfill and deliver orders.

All shipments include:

  • Tracking number
  • Online tracking updates
  • Secure packaging

💰 5. Shipping Fees

Shipping fees are calculated at checkout:

  • Orders under $99 USD: $7.99 shipping fee
  • Orders $99 USD and above: Free standard shipping

📦 6. Tracking Information

Once your order is shipped, you will receive a tracking number via email.

If tracking is not updated within 3–5 business days, please contact us.

🧾 7. Customs & Import Taxes

International orders may be subject to import duties or taxes depending on destination country.

These charges are determined by local customs authorities and are the responsibility of the customer.

📦 8. Address Responsibility

Customers are responsible for providing accurate shipping information.

Incorrect addresses may result in delivery delays or additional reshipping costs.

Address changes must be requested within 24 hours of placing the order.

9. Contact Us

If you have any questions about shipping, please contact us:

📧 Email: support@rudderhobby.com
📞 Phone: +86 17512917198
🏢 Company: Shenzhen Tengyue Xingchen Technology Co., Ltd.